Case Study 04.08

Client& Problem

“How We Boosted Deal Volume by 67% Without More Ad Spend”

Client: Real estate agency in Vienna
Problem: 20+ leads/day, but only 2–3 deals/month. Agents were overwhelmed. CEO was closing deals himself.

What we did?

— Ran a 3-day operational audit
— Found lead leaks, process chaos, no unified workflow
— Implemented a CRM with auto-tasks and message templates
— Removed the CEO from daily operations
— Reorganized workflow: agents only do viewings, not lead qualification
— Built a structured lead flow: inquiry → contact → viewing → deal
— Launched 15-min daily scrums + live KPI dashboards

Result In 6 weeks:

— +67% increase in closed deals
— Lead-to-viewing conversion rate doubled
— 80% fewer leads lost
— CEO shifted to scaling instead of firefighting